Wednesday, December 28, 2005

What to do with that Old Computer?

I recently discovered it is better to give than to receive. If you got a new computer as a Christmas present, and you are ready to replace, sell, or retire your old computer, it's very important to eradicate personal data stored on its hard drive before unplugging it for the last time. You should always remember that even though you manually delete computer files, an identity thief might still be able to recover them, possibly putting you or your family at risk.

Files you should remove before you donate or sell your computer:

• E-mail contacts
• E-mail messages
• All documents
• All files in the operating system recycle bin or trash folder
• Internet files
• All non-transferable software (most software is transferable if you have the original disks and product key)

Options for removing files from your computer:

1. Remove the files yourself at home using disk-cleaning software. It's not difficult to do, and many cleaning utilities are free. Some currently available are listed below.
2. Call the computer manufacturer's technical services department and ask how to delete personal files (your computer might need to be under warranty for this service).
3. Take your hard drive to a local reputable computer supplier to have them safely overwrite your files.
4. Buy a new hard drive (they are really cheap now) and just keep the old drive in a external drive enclosure (USB 2 or firewire) box or install it in an open internal drive bay in your new computer. I planned ahead by purchasing a small drive with my last desktop PC and removed it after I copied the OS and programs onto a second larger drive I purchased at significant savings (see my free after rebate post). I removed the small drive, and made the large drive my primary drive. Should my large primary drive fail, it's 5-year warranty and my periodic backup of the data can get me back to normal in a hurry.

Shared Windows disk-cleaning utilities (free of charge):
• Weberaser Demo
• Active Kill Disk: Hard Drive Eraser
• Disk Cleaner
• Sure Delete
• Others available on Shareware.com

My favorite was Eraser. It ran from a floppy and provided a low-level format tool that overwrote each byte. Problem: what if you don't have a floppy? Answer: plan ahead by building an Ultimate Boot CD for Windows with some tools also available as shareware. It has eraser and other disk management tools in a "pre-installation environment" CD that can be built from your Windows CD and the downloaded free-ware programs.

Once you've cleaned the personal data from your old computer (and you don't plan to or are unable to sell it), what should you do with it? You can trade it in to SchoolPop to get some cash and see it used for classroom education. cnet.com has a link to the service that is operated by Market Velocity. Search for trade-in on their home page. Otherwise, consider donating or recycling.

Donate
If your unwanted computer still works, donating it is probably the best way to go, and doing so will help keep toxins such as lead, mercury, and other electronic byproducts out of the environment. Each computer dumped in a landfill is a missed opportunity to provide a computer for others to use through one of the more than 400 nonprofit or school-based refurbishers around the country. In addition, depending on the current market value of your donated computer, you might be able to deduct its value from your taxes (refer to current federal and local tax laws for more information).

Recycle
If your computer is an older model (five years is typically the maximum for donating), doesn't work, or donating isn't otherwise an option, you can dispose of it responsibly with the help of a qualified recycler near you, such as those found on the Electronics Equipment Recyclers Contact List or the Electronics Recycling Initiative Web site.

Sunday, December 04, 2005

Black Friday Free after Rebate

I waited until this weekend to discuss the rebate subject. If you took advantage of the IT deals last week that followed Thanksgiving Day, you could not help but noticing many are "Free" after rebate (FAR).

Some suggestions on dealing with rebates.
  • First, never buy anything you don't need just because it's FAR. A web page that announces these deals is slickdeals.net. You can have them contact you in various ways. I get it daily on my PDA with AvantGo service.
  • Second, if you wanted to buy it anyway, you should be willing to submit your rebate in a timely manner. I usually attempt to submit rebates by the next postal day.
  • Third, track it. Prior to submission, they always state to keep a copy of the materials. Some stores will make the copy for you in the store. Some let you submit online. In either case, keeping the evidence of your rebate is a key to getting past some "consumer" indifference offered by the rebate center when you make an inquiry in absence of these materials. I generally approach it two ways-I make an entry in the register of the MS Money software that includes essential info-date of purchase, product name, rebate number, and the rebate phone/web contact info. I also scan the rebate materials as adobe reader docs (those .pdf files). This allows me to easily track this information and setup reminders of when the rebates are due. Also, it keeps the clutter put away and organized.
  • Fourth, follow up. If the rebate check is late, contact them right away. I've never had an issue with a legitimate rebate center contact for a past due check. They get paid to provide the service to the Parent Company, and want to get your rebate processed-that is how they get paid! The few that took issue with this never sent me a check. Contact the Federal Trade Commission (FTC) if that occurs. The FTC may not get your money back, but they will investigate the reports. They have a listing of those under investigation if curious.

Of course the scanner and software I use were free after rebate.....